Contact Us
Have a question about a Medicube product, want to share feedback about our website, or need help finding information?
We are happy to hear from you.
MedicubeAustralia.shop is an independent informational and affiliate website. We provide product information, comparisons, skincare guides and links to products available through third-party retailers such as Amazon. We do not directly sell Medicube products or process orders ourselves.
Please choose the contact option below that best matches your enquiry.
General Enquiries & Website Feedback
For questions relating to our website, product information, product features, popularity, comparisons, buying guides, or general feedback, please contact our team.
Email: info@medicubeaustralia.shop
You can contact us about:
- Questions about information published on our website
- Product features and specifications discussed on our pages
- Questions about popular Medicube products
- Suggestions for products or topics you would like us to cover
- Feedback about our website or content
- Corrections or updates to product information
- General enquiries about our product guides and comparisons
We aim to respond to general enquiries as soon as reasonably possible.
Questions About Your Order?
You purchase a Medicube product through Amazon, order-related enquiries should be directed to Amazon.
This includes:
- Shipping and delivery
- Order status
- Tracking information
- Returns and refunds
- Cancellations
- Damaged or missing items
- Payment and billing issues
- Problems with an Amazon order
As an affiliate website, we do not have access to Amazon customer orders, delivery information or payment details, so we cannot directly resolve these issues.
For the fastest assistance, please sign in to your Amazon account and contact Amazon Customer Service through your order details.
Medicube Brand & Product Enquiries
For questions that require information directly from Medicube or its manufacturer, please contact the brand through help@medicube.global.
This is the appropriate route for enquiries concerning matters such as:
- Product ingredients
- Manufacturing information
- Authenticity or brand verification
- Product safety or usage information
- Official recommendations from Medicube
- Warranty or brand-specific matters
- Business or partnership enquiries with Medicube
We are an independent affiliate website and are not the official customer-service department of Medicube.
Email: help@medicube.global
For brand-specific questions, please contact Medicube directly through its official website https://medicube.global/
Not Sure Who to Contact?
No problem. Here’s a quick guide:
| Your question | Who to contact |
|---|---|
| Website feedback | MedicubeAustralia.shop |
| Question about information on our website | MedicubeAustralia.shop |
| Product features discussed on our website | MedicubeAustralia.shop |
| Product popularity or comparisons | MedicubeAustralia.shop |
| Shipping or delivery | Amazon |
| Order tracking | Amazon |
| Returns or refunds | Amazon |
| Payment or billing | Amazon |
| Ingredients or official product claims | Medicube |
| Product safety or brand-specific information | Medicube |
| Brand or manufacturer enquiries | Medicube |
General Enquiries
Email: info@medicubeaustralia.shop
When contacting us, please include the relevant product name or page URL where possible. This helps us understand your question and provide a more useful response.